1. By Check or By Mail

2. Check Your Local Bookstores

3. Or Simply email us.

Refund and Exchange Policy

1. TransInFormation aims to have happy customers, and retain satisfied customers. We offer good products with honest representation. However, in the event that the products or services you purchase don't suit your needs, TransInFormation will work with you as we strive to have you visit us again in the future.

2. General guidelines are as follows:

   a) All books with new (undamaged) covers and content pages may be returned for 100% refund or exchange, within the first 30 days from the original date of purchase. Books with damaged covers or pages (i.e. creased, ripped, or discolored), not due to shipping and handling, may be exchanged for another available title.

   b) Software is not refundable from most vendors once opened, but we'll make exchanges for another available applications, within the first 30 days from the original date of purchase.

   c) Paintings and artistic works are returnable only with authorization from our manager, and refunded or exchanged only after our manager's inspection.

   d) Refunds on technical and consultative services are determined, agreed upon, and signed at time of contract.

   e) Products and services purchased from vendors advertised with TransInFormation have their respective refund and exchange policies. Please review each vendor's policy when you make your purchases.

   f) All returns after 30 days, from the original date of purchase, may not be refundable or exchangeable.

   g) Returns not properly packaged as outlined below, may not be refundable or exchangeable.

3. To make returns for items purchased from TransInFormation, meeting the guidelines in section (2) above:

   a) Re-pack the item, individually, in its original packaging

   b) Address the package to: TransInFormation, 309 Foxwood Lane, Wylie, TX.  75098. USA

   c) And mail it, with insurance, using any standard shipping method

   d) We must receive you return in order to provide you with the refund.

4. To make exchanges for items purchased from TransInFormation, meeting the above guidelines in section (2):

   a) Package your return as outlined in section (3a)

   b) Mail the package to the address in section (3b)

   c) Include a memo stating what you would like to exchange the unwanted item for.

5. Do NOT return to TransInFormation any item purchased from other vendors, who may advertise with TransInFormation.

6. You may contact our Customer Service for assistance, via the updated phone number at: http://www.transinformation.com.

7. You may also email us at our updated email address on TransInFormation website.

Thank you.